Policies

Privacy Policy

Last updated 25 August 2026

We're a small, two-person studio, and we treat your information the way we'd want ours treated: collected only for what it's needed for, and never sold.

What we collect

• Your name, email, phone number, and delivery address, when you place an order or make an inquiry.
• Reference photos or notes you share with us for a custom commission.
• Order details — what you bought, when, and any messages exchanged about it.

We do not collect or store your card, UPI, or bank details — payments are handled directly and securely by Razorpay, our payment processor.

How we use it

• To confirm, produce, pack, and ship your order.
• To communicate with you about your order or commission.
• Reference photos you send for a custom piece are used only to create that piece — we won't post or share them publicly without asking you first.

Who we share it with

Only the partners we need to fulfill your order: our payment processor (Razorpay) to process payment, and our courier partners to deliver your package. We don't sell or rent your information to anyone, ever.

Cookies & tracking

Our website doesn't currently use tracking or advertising cookies. If that changes in the future, we'll update this page.

Your information, your call

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it (where we're not required to keep it for order/tax records), any time.

Contact

For any privacy question or request, email thehouseofhue2026@gmail.com or call +91 70114 95479.